Webby Central is a full-suite digital growth agency, with offices in Walpole, New York, and Boston. The company's core services are web designing, web development, branding, online marketing, and goal-driven business consultations. With more than 7+ years of experience, Webby has helped startups, enterprises, and renowned brands from different industries, including e-commerce, education, B2B, social networking, news, and more, to gain a powerful digital presence.
Webby's journey began in 2013, intending to offer digital growth through innovative and advanced solutions. Since then, Webby has been embracing client growth and bridging the edges of digital success. Today, Webby has served more than 20 industries, completed 3.2K projects successfully with 2000+ happy clients.
What is your role in the management and development of Webby Central?
I am the CEO of Webby Central. Carrying 15+ years of experience in digitizing businesses and transforming startups into well-known brands, I am involved in almost all the company’s processes in one way or another. From making crucial decisions on key clients to handpicking young talents for our team, I take care of everything. My forte lies in strategy formulation to capture and build new revenue streams and value coupling across technology and solutions.
Tell us about your biggest achievement in the industry
I believe customers for businesses are like what breathing is to all of us. And that's why we at Webby always put our customers above everything. Elated customers always pave the road to greater success. With that being said, we have served 2000+ clients globally with 97% client satisfaction. This is one of our biggest achievements so far. Also, I believe in consistent growth, and Webby is receiving recognition now and then because of its tremendous job. In less than a decade, Webby has been recognized as the top company by many renowned reviews and rating companies.
How do you schedule the development phases of the web design and development projects to promise the timeline to your clients?
On this, I will say, you can't prepare a diet plan that will work for every person in the world. Likewise, you can't fix the same project timeframe for every client coming your way. The timeline can be promised only depending on the business type, size, and requirements. To do so, we sit together with the client and analyze the project’s technical requirements and other facets.
Even though it is quite difficult to promise the timeline at the initial stage, we at Webby Central ensure to keep communication as transparent as possible with our clients and keep them informed on every stage. This way, we are able to deliver the project on time without compromising the quality.
Which framework, programming, or scripting languages do you prefer for web development? How do you convince your clients for the same?
We always believe in creating something futuristic, which is easy to scale and maintain. That said, depending on the clients' web development needs and their target audience, our research-oriented team suggests the most appropriate technologies to our clients that will help them stand out.
What would you suggest for a successful and profitable business progression when it comes to web design and development? How do you define the factors that influenced you to make this choice?
In today's digital world, web design and development are no longer an option but a need. Having a good website is important and paramount for businesses in today's ever-evolving digital landscape. You know, it only takes 0.05 seconds for users to form an opinion about your website. That's why you need to create a persuasive website that attracts visitors and converts them.
For a successful and profitable business progression, I would say, gauge your business requirements thoroughly and leverage all the available advanced and cutting-edge web design tools and development technologies. This way, you will not only stay competitive but also win a competitive advantage over others.
How do you scheme your pricing model? How do you fix your budget?
Remember the "diet" example I mentioned earlier? The same applies when it comes to deciding the cost. You can't simply quote a fixed price for all types of projects. For instance, an e-commerce website’s requirements will be completely different from a blog’s site.
Therefore, our pricing depends on the client’s requirements. It varies depending on every individual's business type and needs. Some clients need only a minimal version of the product; however, some ask for a full-fledged website with complex functionalities and integration. Considering that, we propose the best-suited option to our clients, and that ultimately decides the cost.
How helpful are the web design and development made by Webby Central for your clients in enhancing their business?
I strongly believe that empathizing is the key to anything. It plays a vital role in making your business successful. Webby Central thinks from the clients' mind and puts themselves in clients' shoes to deliver the best. Webby leverages cutting-edge web design tools like Sketch, Adobe XD, Illustrator, and InVision to craft immersive web designs that leave a lasting impression on visitors.
With unparalleled technology experience and expertise, Webby's professionals build high-performance websites following agile methodology. Webby emphasizes building mobile-first, easy-to-navigate, fast-loading, and SEO-optimized websites that allow businesses to stand out and emerge victoriously.
What according to you are the best practices to attain client satisfaction for web development?
Webby has been rated 4.8 out of 5, with 97% client satisfaction by more than 2000 clients globally. This proves that we, as a team, have served our clients with utmost satisfaction. We strongly believe in forming strong relationships with clients as it's an essential part of business enhancement. There is a lot that one can do to ensure client satisfaction. We keep following things in mind to attain client satisfaction while developing a website.
• Understanding their business requirement the way they want you to.
• Ensuring astonishing web design
• Keeping clients updated with the development progress
• Maintaining transparency during the development process
• Using the latest tools and technologies
• Making responsive and mobile-friendly site
• Ensure the website loads faster (like within 3 seconds)
• Providing multiple support options: chat, mail, phone
How do you update your business system to be in pace with the technological advancements?
The technologies will keep on evolving with or without you. There is always something new out there, and clients wish for their product to be developed using the latest technologies. Thus, as a leading digital growth company, we are amongst the early adopters of new technologies. We make sure to stay updated with the latest technologies and trends to stay competitive in the industry. We even ensure the timely training of our professionals to work with the latest technologies.
What are your thoughts about material design, progressive web app, and the Internet of Things (IoT)?
The advent of technologies has completely changed the face of today's digital world. Progressive web app and IoT are part of ever-evolving technology and have been rapidly growing since launch. They have become a pivotal part of the technology world. They are being adopted in almost all industries, irrespective of the business size. If I am ever asked to sum up these technologies in a few words, I would say they are the future. Leverage them to transform the digital landscape.
What do you think will be the future of web design and development technology?
The future is evidently bright. Currently, there are over 1.83 billion websites, and the numbers are ever-increasing every minute. Seeing numerous advantages of having a web presence, many businesses are investing in web design and development. Many businesses want a wider market and audience reach.
Considering this, more and more businesses will have a strong web presence in the coming years. Single page websites, Progressive Web Apps (PWAs), voice-enabled e-commerce, IoT, dark mode websites, 3D elements, Blockchain, and AR/VR are some web development trends that will surely rule in the future.