Callation

Callation is a cloud-hosted call reporting software platform designed to give businesses deep visibility into phone activity, especially for organisations using the Mitel PBX phone system. It serves as a robust cloud-based call management system by collecting call detail records from your business phone system, then transforming them into intuitive dashboards, scheduled reports, alerts, and searchable call logs so teams can monitor volumes, missed calls, trunk utilisation and trends without maintaining their own reporting servers. Built as a cloud-based calling software solution, Callation provides flexible, near-real-time analytics and reporting that help improve communication workflows, optimise performance, and make data-driven decisions across departments.