Global Enterprise Mobility
About Global Enterprise Mobility
Global Enterprise Mobility (GEM) is a premier provider of cutting-edge IT services with a view to spearheading innovation in Vietnam's tech landscape.
Founded in 2014, GEM has become a distinguished and trusted tech partner of global clients thanks to our diverse array of services tailored to meet their evolving needs of our clients.
GEM offers key services:
- Application Modernization
- Technology Transformation
- Cloud Transformation and Managed Services
- Data Platform Development and Data Migration
- System Integration
- BI & Analytics
- AI Solutions
Why Choose GEM?
1. Inn...Read more
Global Enterprise Mobility (GEM) is a premier provider of cutting-edge IT services with a view to spearheading innovation in Vietnam's tech landscape.
Founded in 2014, GEM has become a distinguished and trusted tech partner of global clients thanks to our diverse array of services tailored to meet their evolving needs of our clients.
GEM offers key services:
- Application Modernization
- Technology Transformation
- Cloud Transformation and Managed Services
- Data Platform Development and Data Migration
- System Integration
- BI & Analytics
- AI Solutions
Why Choose GEM?
1. Innovative Solutions: GEM possesses an extensive tech stack and best industry practices to deliver innovative solutions that exceed expectations.
2. Client-Centric Approach: Our unwavering commitment to our clients' success drives us to go the extra mile and ensure unparalleled service delivery and client satisfaction.
3. Global Reach: With a robust presence across various markets (including Japan, APAC, and the EU), GEM offers unmatched expertise and support to businesses worldwide to facilitate seamless digital transformation initiatives.
4. Proven Track Record: Over the past decade, GEM has established a stellar track record of delivering high-quality and impactful solutions, earning accolades and recognition from industry leaders.
5. Continuous Improvement: We embrace a culture of continuous learning and improvement which helps us ahead of industry trends and evolving client needs to deliver unparalleled value.
At GEM, we don't just provide services; we forge enduring partnerships and pave the way for our clients' success in a fast-moving world.
Key Insights
Services & Focus
Industry Focus
Client Focus
Portfolio
Revamping Home Services App: Ovvy
Ovvy is a mobile app that connects people who search for home services and trusted home service providers. The app could be described as “the UBER of the service industry.
1. Overview
- Client: Ovvy - a digital Word-of-Mouth marketplace for home services
- Product: The mobile application helps clients find and compare trusted home service providers and connects service providers with clients effectively in one mobile app.
- GEM’s responsibility: GEM carried on with the app maintenance and executed several major updates.
2. Key features
- Match customers with suitable merchants
- Rebook previous merchants or jobs
- Compare prices among merchants
- In-app payment
3. Challenges
- We had to ensure that the existing database was unharmed and compatible with the new system migration. It posed quite a difficulty as the database was huge and complex.
- In terms of the new payment gateway, there should be no disruption caused to customers’ transactions during the transition and migration. Also, we needed to avoid any possible downtime for the app.
4. Solutions
- The GEM team created a testing environment for the updated version and tried out the new features and gateway before launch to address those challenges.
- The alternative payment solution was tested thoroughly before being deployed on the live app. We managed to make the change during a slow traffic period, just in case we ran into any unforeseen bugs.
- We also employed a multi-level systems design approach and found the best possible solution to scale in the long term easily, which prepared it to follow changes in the number of users and market offers quickly.
5. Results
The new features were successfully updated and went live smoothly as expected. Ovvy app now gets an average of 3,000 downloads per month, with 50% of users creating profiles.
Developing a CRM Solution for SMEs
20Nine (formerly Salesbox) CRM is the affordable small and micro business sales automation platform that removes obstacles to sell.
GEM has walked with Salesbox since Day 1 to realize the start-up idea and helps it remain one of the best CRM tools for small and medium enterprises.
Revamping Data Management in Healthcare App
ChartNotes is an app that allows an easy and secure way to store and manage the user´s health data on his/her mobile device (iPhone or iPad).
1. Overview
- Our client wanted to provide users with a simple, secure, and private app that manages medical records and provides personalized health information whenever they need it.
- Team: 5 members
- Development: 8 months
2. Key features
- Manage multiple medical records
- Manage vaccination records
- Notify the next vaccinations
- Monitor medication and health information
3. Technical stack
- Platform: iOS 8+ and Android 4+
- Programming language: Objective C, Java
- Web services: RESTful
- QR code, GPS,...
4. Challenges
Before GEM, there was another development team to build the app to store and manage users' health data. Due to its unsuccessful attempts, GEM took over the project, and first, we had to deal with those problems. Also, given the purpose of the app, the solution had to work impeccably – the data had to be available on a user's device in a responsive manner for emergency situations.
5. Solutions
After thoroughly revamping the software, we solved all the issues caused by previous mistakes in development and brought the solution to full functionality. The data between devices had got synchronized even if the connection was suddenly lost. The encrypted cloud backups made sure that all sensitive personal data was safe from cybersecurity threats.
6. Results
The application was successfully developed and worked more steadily. It has been providing users with stable and secure access to their health data.
Virtual Marketplace Platform For Manufacturer
1. Key Features
- Web-based and mobile-based
- Connect interested buyers with vendors who manufacture and distribute spare parts.
- Display vital information including request, pricing, quantity, 3D demos, etc
- Automatic notification sent to vendors about new buyer requests.
2. Technical Stack
- Mobile application: Cross-platform React Native
- Web-based: ReactJS
3. Overview
The client is a South Korean start-up. Their main product is a virtual marketplace that connects interested buyers and sellers, helping them trade mechanical spare parts.
The solution must act as a dynamic and informative platform that presents buyer requests (shape, size, quantity) while simultaneously allowing sellers and manufacturers to look for potential customers and make biddings.
4. Challenge
The first challenge is building a scalable solution to host a growing number of users and future added features.
The second challenge lies in maintaining effective and frictionless communication between the vendor and the client, especially the latter’s back-end team.
This is the first time our client has worked with an outsourced vendor, hence both sides encountered a lot of challenges in communication and, especially, project management.
5. Solution
We established a team of 2 app developers, 2 web developers, and 2 QC engineers to develop solutions for the two platforms simultaneously.
In terms of communication issues, we openly discussed with our clients to find a solution. Our PM offered consultancy and continuous support relating to project management.
We advised our clients on effective management strategies, such as logging requirements and communicating.
6. Impact
We have built an online marketplace platform that bridges the gap between consumers and sellers. It provides both sides with information about the product in question (shape, size, quantity, 3D demo, etc) and allows for open bidding.
We also ensure optimized functionality for both mobile and desktop devices. The project’s success also lies in the consultancy value GEM offers. We have provided helpful insights into project management and assisted our client in cooperating with an outsourced vendor.
7. Looking for an IoT expert?
GEM Corporation is an IT Outsourcing company experienced in developing IoT-based applications. We have worked on developing IoT projects for various Japanese corporations across industries.
Our domain expertise includes Finance, Banking, Insurance, Healthcare, Manufacturing, Retails, Logistics, etc
We have more than 8 years of experience. Our offices are based in Hanoi, Vietnam, and Tokyo, Japan.
We have successfully built more than 100 successful projects for our clients in the US, UK, Europe, Japan, Korea, Singapore, and many more.
Let us know how we can help you build your banking solution. Contact us now and get a quote for your project.
Infrastructure and database reconstruction for a sports technology company
1. Key Features
- Web-based Data analytics solutions
- User Access management
- Operating on different satellite websites
- Reporting dashboards
2. Technical Stack
- NodeJS
- React JS
- AWS
- Scala
3. Overview
- Team size: 8 people
- Development time: 6-8 months
4. Background
The client is a large company in the Sports and Entertainment industry. They provide marketing services and sports data analytics derived from ten satellite websites. To do so, they have acquired a web analytics service that helps them collect and monitor such databases.
5. Challenges
During the project, the GEM team had to resolve two big challenges.
Firstly, the client’s previous infrastructure could not handle a large and growing amount of traffic. As a result, traffic spikes when more users are accessing, and the website’s events increase dramatically by 2-3 times (over 1 million events), causing the server to crash.
Secondly, the client’s current system uses a database unfamiliar to GEM’s developers, with very limited research and training materials.
6. Solutions
To resolve the first problem, the GEM team reconstructed the infrastructure on the AWS platform. Based on the auto-scale mechanism, the infrastructure was expanded to a larger space with a higher capacity for downloading.
More importantly, we ensure scale automation works effectively within the client’s budget. Regarding the second difficulty, it took more time and effort for the team to explore a brand-new database. After researching materials, we implemented and ran the demo until the outcomes were ready for the client.
7. Results
We built an infrastructure sufficient for operating the system smoothly. Hence, the server will not crash when onboarding a new website.
Besides, their database was upgraded to a larger space and higher capacity, which enables the collection and storage of millions of events.
The project was successfully delivered and afterward, GEM continues to offer support in terms of maintenance and optimization.
8. Looking for an IoT expert?
GEM Corporation is an IT Outsourcing company experienced in developing IoT-based applications. We have worked on developing IoT projects for various Japanese corporations across industries.
Our domain expertise includes Finance, Banking, Insurance, Healthcare, Manufacturing, Retails, Logistics, etc
We have more than 8 years of experience. Our offices are based in Hanoi, Vietnam, and Tokyo, Japan.
We have successfully built more than 100 successful projects for our clients in the US, UK, Europe, Japan, Korea, Singapore, and many more.
Let us know how we can help you build your banking solution. Contact us now and get a quote for your project.
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