Kyanon Digital
About Kyanon Digital
Kyanon Digital is a Vietnam based leading Digital & Technology Company empowering businesses to achieve Growth and Impact through Completed Technology Solutions. We are a trusted partner to Make Digital Impact. It’s not only about Technology, it’s about the impact of business processes, ensuring happy customer experience and optimizing operations.
Founded in 2012, Kyanon Digital is a dynamic and forward-thinking agile digital transformation partner. With over 13 years of experience, more than 500 experts across Vietnam and Singapore, and offices in Vietnam, Singapore, Thailand, Australia and Malaysia.
Recognized 4 years in a row (2020–2024) by VINASA for excellence in digital transformation, e-commerce & logistics solutions, Kyanon Digital is also recognized regionally for innovation and impactful digital solutions at Asian Technology Excellence Award 2023.
Our Five Core Services:
1. Strategise & Plan
We help define technology goals, develop architectural strategies, and create roadmaps to guide digital transformation journeys.
2. Build & Engage
Delivering high-quality, scalable solutions through custom software, web and mobile app development, AI, and Big Data, driven by agile methodologies and a human-centric design approach.
3. Integrate & Automate
Enhancing efficiency through composable architecture, middleware integration, and secure, high-performance systems that automate and streamline workflows.
4. Analyse & Augment
Empowering organizations with data-driven insights through advanced analytics, data warehousing, governance, and cutting-edge AI/GenAI solutions.
5. Operate & Support
Providing ongoing support and optimization services, including data entry, content moderation, managed services, and tailored e-commerce support.
Ready to Drive Real Digital Impact? Partner with Kyanon Digital to transform your business through strategy, technology, and innovation. Contact us today to get started!
Kyanon Digital is a Vietnam based leading Digital & Technology Company empowering businesses to achieve Growth and Impact through Completed Technology Solutions. We are a trusted partner to Make Digital Impact. It’s not only about Technology, it’s about the impact of business processes, ensuring happy customer experience and optimizing operations.
Founded in 2012, Kyanon Digital is a dynamic and forward-thinking agile digital transformation partner. With over 13 years of experience, more than 500 experts across Vietnam and Singapore, and offices in Vietnam, Singapore, Thailand, Australia and Malaysia.
Recognized 4 years in a row (2020–2024) by VINASA for excellence in digital transformation, e-commerce & logistics solutions, Kyanon Digital is also recognized regionally for innovation and impactful digital solutions at Asian Technology Excellence Award 2023.
Our Five Core Services:
1. Strategise & Plan
We help define technology goals, develop architectural strategies, and create roadmaps to guide digital transformation journeys.
2. Build & Engage
Delivering high-quality, scalable solutions through custom software, web and mobile app development, AI, and Big Data, driven by agile methodologies and a human-centric design approach.
3. Integrate & Automate
Enhancing efficiency through composable architecture, middleware integration, and secure, high-performance systems that automate and streamline workflows.
4. Analyse & Augment
Empowering organizations with data-driven insights through advanced analytics, data warehousing, governance, and cutting-edge AI/GenAI solutions.
5. Operate & Support
Providing ongoing support and optimization services, including data entry, content moderation, managed services, and tailored e-commerce support.
Ready to Drive Real Digital Impact? Partner with Kyanon Digital to transform your business through strategy, technology, and innovation. Contact us today to get started!
Key Insights
Services & Focus
Industry Focus
Client Focus
Portfolio
Operational & Financial Dashboard Development for EFL
About Our Client
Expolanka Freight Limited (EFL) is a leading global logistics and supply chain solutions provider, recognized for its innovative and customer-centric approach. Headquartered in Sri Lanka, EFL operates across 25+ countries, offering end-to-end logistics solutions spanning air and ocean freight, warehousing, and supply chain management. Serving industries such as fashion, retail, pharmaceuticals, and technology, EFL leverages cutting-edge technology, real-time data insights, and sustainable practices to optimize operations and drive business success.
Challenge
EFL faced significant challenges in managing operational and financial data due to the reliance on manual processes and Excel-based reporting. These inefficiencies led to:
Data Silos & Inconsistencies: Disparate data sources made it difficult to consolidate insights.
Time-Consuming & Error-Prone Processes: Manual data entry and reporting increased the risk of human error, reducing data accuracy and reliability.
Limited Visibility & Analytics: The absence of real-time dashboards and automated analytics hindered decision-making and performance tracking.
EFL needed an integrated solution to automate data collection, enhance data visualization, and provide actionable insights to improve operational efficiency and financial oversight.
Solution
EFL partnered with Kyanon Digital (KD) to develop a centralized, real-time dashboard solution that enables efficient data analytics, visualization, and reporting. The project had two primary objectives:
Short-Term Goal: Eliminate manual data uploads and reduce reporting errors.
Long-Term Goal: Enable performance tracking and strategic decision-making through automated data integration across cargo operations and financial systems.
1. PowerBI-Driven Data Visualization & Reporting
To transform EFL’s data management, KD leveraged PowerBI to build an interactive, real-time business intelligence dashboard. This solution provided:
Dynamic Data Visualization: Replacing static Excel reports with intuitive, drill-down dashboards for shipment tracking, financial performance, sales trends, and trade insights.
Automated Reporting: Seamless integration with EFL’s data sources, eliminating manual data entry and ensuring real-time updates.
Advanced Analytics & Predictive Insights: AI-powered analytics to identify trends, monitor key performance indicators (KPIs), and optimize business decisions.
Cross-Department Access: Role-based access controls allowed EFL teams across logistics, finance, and management to gain relevant insights tailored to their functions.
2. Custom Content Management System (CMS) for Data Governance
KD also developed a custom CMS to manage user access, data input, and business rule configurations, ensuring smooth operations. The CMS provided:
Centralized User & Data Management: Secure access control to prevent unauthorized modifications.
Data Accuracy & Consistency: Ensuring clean and reliable data for dashboards and reports.
Seamless Integration with PowerBI: Allowing real-time updates without manual intervention.
Regional Impact Across Vietnam, the Philippines & Cambodia
Kyanon Digital has been supporting EFL’s data transformation across multiple countries, including Vietnam, the Philippines, and Cambodia. By delivering localized data insights and customized dashboards, KD ensures operational efficiency at a regional scale, helping EFL streamline logistics, enhance financial tracking, and improve customer service.
Results & Business Impact
Through this collaboration, KD successfully empowered EFL with a data-driven decision-making framework, leading to:
Real-Time Business Intelligence: Immediate access to critical logistics and financial data.
Improved Accuracy & Efficiency: Eliminated manual errors, reducing reporting time and enhancing operational control.
Enhanced Data-Driven Decision-Making: Executive dashboards providing actionable insights for strategic planning.
Scalable & Future-Proof Solution: The system is designed to adapt to EFL’s growth, integrating new data sources and expanding its analytics capabilities.
By leveraging data analytics, visualization, and automation, Kyanon Digital has transformed EFL’s reporting and business intelligence landscape, positioning the company for long-term success in the competitive logistics industry.
Services & Technologies
Services: Data Analytics, Data Visualisation, Data Engineers, Software Development
Technologies: Power BI, Python
Maintenance and Enhancement of Starbucks Hong Kong Systems
Overview
Maxim’s Group, the official franchisee of Starbucks Hong Kong, entrusted Kyanon Digital with the critical responsibility of maintaining, stabilizing, and enhancing its entire digital ecosystem, including:
Mobile Applications (Customer app for ordering, loyalty programs, and promotions)
Web Applications (E-commerce, store locator, and online services)
Backend Systems (Order processing, payment gateways, and integrations)
This project required not only a seamless transition from the existing vendor but also system stabilization and the implementation of robust processes to support Starbucks Hong Kong’s long-term business growth.
Challenges
Upon assuming responsibility, Kyanon Digital encountered several significant challenges:
Lack of Documentation: Minimal handover documentation was provided, complicating the understanding of system architecture and workflows. System Instability: The existing systems had multiple unresolved issues, leading to frequent service disruptions. Inefficient Processes: No clear governance or standard operating procedures were in place, impacting overall efficiency.
Despite these hurdles, Kyanon Digital’s structured approach and expertise successfully turned the project around.
Our Solution
Kyanon Digital applied a comprehensive approach to stabilize and enhance the Starbucks Hong Kong systems:
1. Right Team Structure
We assembled a 9-member team with expertise across development, testing, DevOps, and project management. This cross-functional team provided:
Rapid issue resolution for ongoing system problems.
24/7 support coverage to minimize downtime.
Scalability to manage new feature development alongside maintenance.
2. Stabilizing the System
We prioritized stabilizing the systems through:
Comprehensive System review and Bug Fixing: Addressed major defects, improving reliability and performance.
Incident Management: Implemented a structured incident-response process to resolve issues promptly.
3. Governance and Documentation
To ensure long-term sustainability:
Process & Governance Framework: Introduced industry-standard processes, including agile practices and incident management protocols.
Document Repository: Created a centralized repository, documenting system architecture, workflows, and operational guidelines for future reference.
4. Continuous Enhancement
Beyond stabilization, Kyanon Digital introduced new features and enhancements to support Starbucks Hong Kong’s growth:
Loyalty program upgrades for mobile and web platforms.
Seamless integrations with third-party services, enhancing customer experience.
Results
Through our efforts, Kyanon Digital achieved the following outcomes:
System Stability: Enhanced reliability and reduced disruptions, creating a seamless experience for Starbucks Hong Kong’s customers.
Operational Efficiency: Streamlined issue resolution and operational workflows through clear processes and governance.
Business Enablement: Introduced new features and capabilities aligned with Starbucks Hong Kong’s growth strategy.
Services & Technologies
Services: Support & Maintenance, Software Enhancement, Staff Augmentation, Dedicated Team
Technologies: React Native, Magento, AWS, Microsoft Dynamic 365
We built and grow a dedicated software engineer team for Temasek in Singapore
1. Scope
Our scope of work for the Support & Maintenance and continuous enhancement of the Intranet System (in PHP & .NET) for Temasek Life Sciences Laboratory reflects an unwavering commitment spanning eight years.
- During this period, our dedicated team will provide meticulous support, ensuring the seamless functioning of the existing system.
- Beyond maintenance, we are committed to migrating the Intranet System to new and advanced technologies, guaranteeing optimal performance and alignment with evolving industry standards.
- Additionally, our endeavor includes the strategic development of new modules that enhance functionality and address emerging needs within the laboratory. This comprehensive approach signifies our long-term dedication to ensuring the longevity, efficiency, and continued evolution of Temasek Life Sciences Laboratory's Intranet System.
2. Our tech talent solution
- Our delivery approach for Temasek Life Science Laboratory is centered on a dedicated team provided by Kyanon Digital.
- This team is committed to delving deep into the intricacies of the Intranet System, fostering a comprehensive understanding to enhance its functionality.
- Our approach involves proactive monitoring to swiftly identify and prevent potential bugs, ensuring a seamless user experience.
- Additionally, our commitment extends to recommending timely system upgrades and updates to bolster security measures.
- We take a proactive stance in suggesting new features aligned with the evolving needs of the laboratory and following a strategic product roadmap that supports internal business growth.
- This holistic strategy reflects our dedication to not just maintaining but elevating the performance and capabilities of the Intranet System for Temasek Life Science Laboratory.
3. Outcome
- The outcomes of our delivery approach for Temasek Life Science Laboratory have resulted in an exceptionally satisfied client, fostering a continuous partnership that has endured for the past eight years and continues to thrive.
- Our proactive strategies, including in-depth system understanding, bug prevention, and security enhancements, have not only met but exceeded client expectations. Moreover, our recommendations for embracing new technologies, such as low code and no code solutions, have been enthusiastically adopted by the client, further optimizing their Intranet System. This success underscores our commitment to driving client satisfaction and fostering innovation in our long-term partnership.
We built and grow a dedicated software engineer team for Samsung Vietnam
1. Scope
Kyanon Digital partnered with Samsung and their agency Cheil Vietnam to form a dedicated team focused on delivering interactive web, data analytics and data science solutions that transform Samsung's digital capabilities.
The goal was to unlock business insights and enhance self-service solutions through customized software.
2. Our tech talent solution
The dedicated cross-functional team consisted of 1 Technical Lead, 1 Digital Consultant, 4 Software Engineers, 2 Data Engineers, 2 Quality Engineers and 2 Account/Project Managers.
With skills in ASP.NET, PHP, NodeJS, VueJS, MongoDB, Spark and more, the team aimed to deeply understand Samsung's needs. The dedicated team model enabled greater speed, customization, and business alignment.
3. Outcome
By embedding within Samsung since 2014 initially through projects then shifting to a dedicated team, Kyanon Digital has delivered highly customized solutions including:
- Interactive web applications providing self-service access to analytics,
- Visually rich dashboards, and prediction models that enhance Samsung's decision making through data-driven insights. This has unlocked additional digital capabilities and opportunities.
We built and grow a dedicated software engineer team for Cynopsis Singapore
1. Scope
Kyanon Digital worked with Cynopsis, a Singapore company that offers solutions for Anti ML, KYC, and Digital Onboarding, to develop 3 of their key products:
- Transaction Monitoring - A system to screen uploaded transactions against predefined rules and flag any violations for further review.
- eKYC - An automated Know-Your-Customer (KYC) tool specifically designed to meet regulatory identification requirements.
- Digital Onboarding - A non face-to-face solution for digital KYC onboarding processes.
2. Our tech talent solution
The cross-functional dedicated team structure enabled tight collaboration and the agile process created transparency with two week sprints to gather requirements, build software iteratively based on client feedback, enable continuous delivery through CI/CD, and drive towards the goal of launching each product's first version after several months.
3. Outcome
After several months of development, Kyanon Digital successfully delivered the initial versions of all 3 targeted Cynopsis products, providing them capabilities to:
- Screen transactions and flag violations
- Meet regulatory KYC requirements through automation
- Allow digital self-service onboarding
We partner with Media.Monks to create a unique Phygital experiences for Kids in Singapore while they are in the Zoo
1. Scope
To create an innovative, immersive "phygital" (physical + digital) experience for children visiting the Singapore Zoo, blending real-world exploration with interactive digital elements.
- Develop a cross-platform mobile application (iOS and Android) as the cornerstone of the experience
- Integrate the app with physical installations throughout the zoo, including binocular stations and educational outposts
- Design and develop engaging gameplay mechanics and scoring systems
- Ensure real-time data integration between app and zoo exhibits
- Create a seamless user experience that encourages learning and exploration
2. Our tech talent solution
This project is the collaboration between multiple team from lead agency to clients, to ensure the success of the project. Kyanon Digital provide a dedicated team that consists of different roles to deliver the project. We have:
- Utilized Agile methodology with regular sprints for iterative development
- Maintained close collaboration with Media.Monks for creative direction and content integration
- Conducted frequent user testing sessions to refine the experience
- Employed DevOps practices for continuous integration and deployment
3. Outcome
Kyanon Digital successfully delivered a cutting-edge mobile application that serves as the technological backbone of this innovative zoo attraction. The app seamlessly connects various physical elements throughout the zoo, creating a cohesive and engaging digital layer over the traditional zoo experience.
This project showcases Kyanon Digital's capacity to develop complex, integrated systems that bridge the physical and digital worlds. It demonstrates their ability to create engaging platforms that enhance user experiences in unique environments, setting a new standard for educational entertainment in zoological parks.
We built and grow a dedicated software engineer team for Parcel Perform Singapore
1. Scope
Parcel Perform, a leading provider of cloud-based shipping solutions for e-commerce businesses, faced a critical challenge: scaling their in-house development capabilities to support the rapid growth of their product and customer base. Their requirements included:
- Building a dedicated development team: Kyanon Digital would identify and recruit talented software engineers to create a dedicated team focused on Parcel Perform's specific needs.
- Integration expertise: The team needed expertise in integrating Parcel Perform's platform with various third-party logistics providers (3PLs) including DHL, UPS, SingPost, FedEx and more
- Enhanced product development: The team would contribute to ongoing product development and feature enhancements to support the evolving needs of Parcel Perform's customers.
2. Our tech talent solution
To initiate this partnership, Kyanon Digital proposed a phased approach to team building and knowledge transfer. The engagement commenced with a core team of three highly skilled engineers who were carefully selected to align with Parcel Perform's technical requirements and project objectives.
Over a six-month period, the team was expanded to six engineers to accommodate the growing project demands and ensure adequate resource allocation. This scalable approach enabled Parcel Perform to ramp up development efforts efficiently while maintaining project momentum.
A key component of the engagement was a robust knowledge transfer program designed to empower Parcel Perform's internal team. From the outset, Kyanon Digital prioritized open communication and collaboration, ensuring seamless integration of the offshore team into Parcel Perform's development environment. As the project progressed, the offshore team gradually assumed greater ownership, reducing the need for constant oversight and enabling Parcel Perform to build internal capabilities.
3. Outcome
By partnering with Kyanon Digital, Parcel Perform achieved significant results that accelerated their growth:
- Scalable development team: Parcel Perform established a dedicated and scalable development team, allowing them to meet the demands of product expansion and customer acquisition.
- Seamless 3PL integrations: The team successfully developed integrations with multiple 3PLs, expanding the functionality and value proposition of Parcel Perform's platform for e-commerce businesses.
- Enhanced product development: With the additional development capacity, Parcel Perform accelerated the rollout of new features and functionalities, increasing the platform's competitiveness.
- Improved time-to-market: The agile methodology facilitated faster development cycles, enabling Parcel Perform to quickly respond to market trends and customer needs.
- Increased operational efficiency: The dedicated development team streamlined internal processes and improved overall operational efficiency.
We built and grow a dedicated software engineer team for Our Better World Singapore
1. Scope
Kyanon Digital partnered with Our Better World (OBW) as a dedicated cross-functional tech team to help OBW achieve their goals of storytelling and community engagement for good causes.
The scope focused on using technology to reform OBW's digital platforms to better showcase inspiring stories and drive contributions and support.
2. Our tech talent solution
The dedicated team consisted of 1 Scrum Master, 1 Technical Architect, 3 Back-end Engineers, 3 Front-end Engineers, 2 Quality Engineers, and 1 Business Analyst.
They took a holistic approach to transform how OBW leverages technology through building a user-centric, decoupled platform that empowers impactful storytelling and streamlined community experiences.
3. Outcome
Kyanon Digital delivered a new decentralized storytelling platform focused on engagement, enabling visitors to easily discover good-cause stories and make contributions in one seamless journey.
This marked a shift for OBW from a stories-centric company to a tech-driven engine for digital outreach and support. The transformations have set the stage for significant business model evolution as OBW undertakes an overall digital transformation strategy.
We built and grow a dedicated software engineer team for H3Z Singapore
1. Scope
Kyanon Digital formed a dedicated engineering team for the start-up H3ZOOM.AI, an industrial drone services provider combining AI and robotics.
The scope focused on taking over all technical development to build back-end services and user applications that analyze drone data and provide insights through 3D visualization.
2. Our tech talent solution
The dedicated team consisted of 1 Scrum Master, 1 Technical Architect, 1 Business Analyst, 2 Data Engineers, 4 Software Engineers, 1 Data Scientist, and 1 Quality Engineer.
With specialized expertise in machine learning and data analytics, the team aimed to collaborate seamlessly with H3ZOOM's in-house staff to scale up platforms and services.
3. Outcome
As H3ZOOM's dedicated on-demand engineering team, Kyanon Digital has delivered data pipelines, AI models, and 3D visualization dashboards that extract insights from industrial drone data.
As service demand grows, this provides the accurate, reliable capabilities needed for users to leverage drone intelligence. The embedded dedicated team has become an indispensable enabler helping drive H3ZOOM's revolutionary vision.
We built and grow a dedicated software engineer team for Accenture Singapore
1. Scope
Accenture is a global professional services company with leading capabilities in digital, cloud and security.
Kyanon Digital supplied dedicated software engineering talent to support Accenture's client projects, especially assisting with needs in the education and retail domains.
2. Our tech talent solution
To become an approved vendor, Kyanon Digital had to pass Accenture's rigorous partnership selection and onboarding processes.
This enables Kyanon to provide qualified engineering resources that meet Accenture's standards for technical skills and collaboration capabilities.
3. Outcome
By gaining Accenture's endorsement through their vetting processes, Kyanon Digital can now leverage this recognized partnership to deploy their dedicated engineering team model for Accenture client engagements requiring additional technology resources and specialized skills. This validates Kyanon Digital's capabilities to deliver value globally across industries.
A Healthcare Startup - Dedicated software engineer team
1. Scope
A healthcare startup focusing on digital programs for wellbeing, seeks a technology partner to provide a team of 4-6 developers, including a team lead, to support the second version of their mobile app, while their Sydney team focuses on generative AI and integrations. Their requirements included:
- Building a dedicated development team: Kyanon Digital would supply a team of 4-6 engineers, including a team lead, skilled in TypeScript/JavaScript (React Native & Figma) and backend (AWS Serverless or GCP).
- Expertise in full-stack development: Kyanon would ensure the team has 5+ years of experience in React/React Native for iOS and Android.
- Technical excellence: Kyanon’s team would bring strong skills in responsive design, cross-platform compatibility, AWS, and agile development.
2. Our tech talent solution
The dedicated team, provided by Kyanon, consisted of a structured hierarchy, including 1 Product Owner, 1 Assistant Manager, 2 Development Leads, and a robust Engineering Team comprising 4 Senior Software Engineers and 4 Software Engineers. With specialized expertise in mobile app development, the team was supported by a governance team and subject matter experts to ensure seamless collaboration.
This team worked in alignment with the client's goals to deliver a high-performance mobile application while maintaining efficient communication and coordination across all levels. The approach prioritized scalability, adaptability, and integration with the client’s in-house operations.
3. Outcome
Kyanon Digital successfully delivered the mobile app, a user-friendly platform designed to support injured workers in their return-to-work journey. The app offers goal tracking, daily check-ins, educational modules, and personalized support through chat with a virtual assistant (Lucy) and coaches.
Key features include progress tracking, push notifications, and a final quiz. The app helps users overcome psychosocial barriers, aiding faster recovery and a positive mindset for returning to work. This project showcases Kyanon Digital’s technical expertise in developing seamless, integrated mobile apps that support both physical and mental well-being.
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