Timspark
About Timspark
Timspark is at the forefront of software development, renowned for rapidly deploying skilled engineering talent. We specialize not just in staffing, but in curating and nurturing expert teams capable of addressing the diverse IT challenges of our clients.
Our approach combines the agility and speed of mobilizing top-tier resources with a deep expertise in team composition, ensuring each project is met with a tailored, effective, and innovative solution.
This unique blend of skills and services allows our clients to scale and innovate with unmatched efficiency and confidence.
Timspark is at the forefront of software development, renowned for rapidly deploying skilled engineering talent. We specialize not just in staffing, but in curating and nurturing expert teams capable of addressing the diverse IT challenges of our clients.
Our approach combines the agility and speed of mobilizing top-tier resources with a deep expertise in team composition, ensuring each project is met with a tailored, effective, and innovative solution.
This unique blend of skills and services allows our clients to scale and innovate with unmatched efficiency and confidence.
Key Insights
Services & Focus
Industry Focus
Client Focus
Portfolio
Call Center Monitoring Software That Automates 27% of Client Requests
Timspark crafted a tailored AI-powered call center monitoring software for a major telecom enterprise, seamlessly linking operators and customers within an integrated platform.
Client*
The client operates as an internet provider and offers a diverse array of internet services to customers situated across the European Union.
*We cannot provide any information about the client or specifics of the case study due to non-disclosure agreement (NDA) restrictions.
Challenge
Our ISP client aimed to enhance customer satisfaction and support by developing custom call center software for improved scheduling. They required seamless integration with their CRM and task-tracking system to help operators quickly access client information and automate issue resolution.
Major objective
Empower customer service interactions with AI
Related objectives
Automate request processing
Build intuitive interface
Ensure security compliance
Smoothly integrate infrastructure
Solution & functionality
Timspark created advanced AI-driven call center monitoring software to direct client calls to appropriate operators through AI-powered voice recognition and request identification. Our solution utilizes a .Net-based microservices architecture for robust back-end implementation, including SIP and soft PBX servers.
The front end, developed with React and Electron, offers a user-friendly desktop application interface. The system efficiently handles call routing, adhering to predefined regulations, and maintains GDPR compliance throughout its interconnected components to keep operator communication and responses swift.
AI-driven voice recognition and call routing
Our team integrated artificial intelligence into contact center operations to automate client support processes. Interactive voice response, call routing, and smart voice recognition capabilities are now managed by AI. Using modern natural language processing techniques and BERT models, the system engages callers, identifies their requests, and performs tasks like changing tariffs or ordering additional services.
For complex inquiries, the AI routes call to the appropriate operator or department to provide specialized assistance. Intelligent routing optimizes customer interactions and allows operators to focus on exceptional service delivery and the resolution of complex issues.
Client request cards
Our AI call center software automated card creation and enables operators to access and update client details quickly. When a call is received, the system identifies the client and presents their card with personal information and interaction history. Each card includes an action plan tailored to the request to guide operators through the resolution process with step-by-step instructions.
Call recordings and statistics
The call center monitoring software software securely stores call recordings and provides customizable statistics and tools for analytics. Supervisors can monitor performance metrics, track interactions processed by AI, and optimize team efficiency. This part of call center software features enhances issue resolution and facilitates call operator training through comprehensive call logging and recording.
Automated task setting
Integrated with the company’s task management and CRM systems, our call center monitoring software enables efficient task creation and assignment. Operators can generate tasks from client interactions, transferring all relevant details automatically. Task progress can be tracked within the system to provide supervisors with insights into workload distribution and resolution status.
Results and business value
Our AI call center software boosts task management, optimizes workloads, and streamlines customer support. Its user-friendly interface enables quick responses, while its flexibility promotes collaboration across departments beyond telecom services.
Benefits for client
Timspark’s AI call center software is a significant improvement that has reduced the workload for staff to keep focus on more complex customer issues.
Odoo Implementation for ERP Processes with a 16% Surge in Online Sales
Timspark offered Odoo ERP services to replace the client’s outdated, bespoke ERP system, execute CRM integration, and develop an AI chatbot to foster the company’s digital transformation.
Client*
Our client is a US-based industrial equipment and components retailer with 50 employees. It is strategically positioning itself for business expansion within the fiercely competitive realm of e-commerce.
*We cannot provide any information about the client or specifics of the case study due to non-disclosure agreement (NDA) restrictions.
Challenge
Our team aimed to solve the client’s outdated ERP issues like reporting problems, slow performance, and data silos with highly flexible and customizable software.
Objectives
Improve retail pipeline management
Build smarter analytics and reporting
Ensure advanced integration capabilities
Solution & functionality
We chose Odoo implementation to replace the client’s outdated ERP, leveraging its standard functions to meet 99% of their needs and adding custom features as required.
Enterprise Resource Planning
Our team’s Odoo ERP implementation automated critical business processes like inventory management, order processing, and financial reporting. We configured default features and added auxiliary functionality for online sales and POS terminals. Additionally, we implemented flexible pricing and compliant tax management and financial reporting modules.
AI-powered Chatbot
Using our AI expertise, we created an intelligent chatbot with advanced algorithms to automate rule-based tasks, reduce staff workload, and free up resources. Seamlessly integrated with the client’s website, resource planning, and customer management systems, our chatbot employs advanced AI to read user intentions and add human touch to automated customer support.
Customer Relationship Management
After the Odoo ERP implementation, we customized the CRM to integrate seamlessly and expand ERP capabilities. This centralized hub manages customer data, leads, and sales activities, automating processes like order generation and inventory updates. The CRM also streamlines customer management by centralizing contact details, purchase history, and communication logs for easy access and updates by sales reps.
On top of that, we automated the e-commerce pipeline from lead capture to delivery. Pre-sale activities involve lead assignment and tracking, with additional features:
Lead scoring
Automated emails
Reminders for managing quotes and feedback.
Using Odoo-based CRM, sales reps easily handle customer support inquiries, service requests, and follow-ups to enhance customer loyalty.
Paid Search Advertising & Branding
We offered expert guidance on optimizing digital sales through Google Ads to drive increased visibility and targeted traffic. Our specialists also led a brand transformation, which resulted in heightened brand awareness and an influx of new customers to the client’s website.
QR Codes
As a tech-driven ERP Odoo implementation partner, Timspark improved inventory management using QR codes and enabled sales reps to track and label items accurately and streamline point-of-sale transactions. The unique QR codes printed on customer items facilitate quick and accurate identification, checkout, and access to discounts and promotions.
Results and business value
Timspark’s Odoo implementation liberates the client from outdated systems and fosters business growth. Our solution strategically enhances operational efficiency and profitability across all marketing activities.
Benefits for client
Timspark has successfully implemented a comprehensive Odoo system that replaces outdated ERP and boosts growth by integrating a custom CRM, QR codes for inventory, an AI chatbot, and optimized Google Ads.
Travel Management Software That Automated 83% of Bookings
Timspark has crafted a comprehensive mobile and web application to streamline the process of finding and reserving accommodations at ski resorts across the globe. The travel booking software is enhanced with a 24/7 support system and features an intelligent bot that efficiently routes user inquiries for prompt assistance.
Client*
Our client operates a global online travel agency dedicated to assisting customers in planning unforgettable holidays at the world’s premier ski resorts.
*We cannot provide any information about the client or specifics of the case study due to non-disclosure agreement (NDA) restrictions.
Challenge
The client needed unified B2C travel management booking software for easy resort search, booking, and comparison. It also needed an up-to-date, responsive system for resort information, pricing, streamlined booking, flexible payments, and real-time availability.
Objectives
Develop a powerful travel booking software with an integrated booking engine
Automate bookings
Implement smart pricing
Boost revenue
Solution & functionality
Our team developed custom hotel booking software with supplier integrations, booking process management, and customizable search rules. We also created a secure back-office ecosystem and a B2C travel booking platform with user profiles and resort details. For customer support, we implemented a dedicated service and service bot. Additionally, we launched a mobile app for Android and iOS.
Price adjustment system and supplier management
Our travel management booking software includes critical components like a price adjustment system and supplier management. It allows online travel agencies (OTAs) to access real-time information via APIs and directly links with ski resorts’ property management systems for timely updates.
The software also features price tracking and adjustment, dynamically altering commissions based on factors like seasonal trends and competitor pricing. An integrated machine-learning algorithm suggests personalized accommodations based on users’ past preferences.
Smart recommendations and booking flow tracking
The travel booking software provides tools for defining resort search parameters and allows agency staff to modify them as needed swiftly. Travelers can specify their resort searches based on: Date, Price, Location, Resort size, Ski slope difficulty, Guest ratings, Room availability, Amenities, Catering options, Ski training availability, Popularity score.
This customization lets the agency quickly adjust search criteria and maintain a competitive edge with unique offers and prices that reflect the latest tourism trends.
Booking and payment simplification
Our B2C travel management booking software streamlines the comparison of search results from different sources to prevent duplicate listings. The booking tracking system facilitates effortless room reservations at ski resorts, supporting immediate bookings or holds with just a few clicks.
The platform’s API messaging system instantly forwards booking requests to service providers and guides users through the payment process. It supports various payment methods, such as credit cards, PayPal, Apple Pay, Google Pay, and WebMoney. This comprehensive setup ensures a frictionless booking experience for users and enhances satisfaction and loyalty.
Results and business value
Drawing on our expertise, we crafted a dynamic app for seamless bookings at top ski resorts worldwide. Integrating advanced features like pricing recommendations and intelligent support, it streamlines agency operations and ensures competitive pricing and efficient management.
Benefits for client
The upgraded hotel booking software has been praised for its user-friendly design, intuitive navigation, and comprehensive automation features. It has also earned acclaim from both our clients and their end-users.
Clinical Trial Data Management Platform: Modernized System and Enhanced Performance
Timspark migrated a clinical data management system populated with health and research records from the cloud to a new code-based platform. We revamped the platform’s architecture and handled ongoing support for the solution.
Client*
The client is a global leader in developing pioneering healthtech solutions focused on driving innovative data management in clinical trials and the industry as a whole.
*We cannot provide any information about the client or specifics of the case study due to non-disclosure agreement (NDA) restrictions.
Challenge
The main goal was to upgrade the outdated platform, turning the traditional e-data fetching solution into advanced software for clinical trial data management. Additionally, the client aimed to bolster the clinical data management software’s security capabilities by introducing HIPAA and GDPR compliance features.
Related objectives
System modernization
Clinical data management upgrade
Security and compliance improvement
Solution & functionality
Timspark revitalized the customer’s outdated clinical trial data management software by modernizing the solution’s architecture to eliminate technical debt, introducing new features, and transitioning to a new code platform.
Data collection
The primary function of the clinical data management system is to gather data concerning clinical trials for subsequent integration, management, analysis, and finding correlations. This solution supports the entire research process cycle and offers users advanced reporting capabilities.
Data management
The data-centric software for clinical trials is tailored for diverse medical organizations, aiming to digitize their internal processes. These organizations encompass medical labs, medical device manufacturers, pharmaceutical and biotech institutions, and contract research organizations (CROs).
Results and business value
After completing the project’s active phase, involving an update to the solution architecture, code migration, and expansion of functional capabilities, the old platform has evolved into cutting-edge clinical data management software. It is entirely HIPAA- and GDPR-compliant.
Higher performance
We’ve enhanced the system’s performance, stability, and usability, elevating its appeal for data management in clinical trials across the market.
Long-term vision
Given the resounding success during our collaboration in the active project phase, our IT specialists seamlessly transitioned to providing long-term support for the solution.
Benefits for client
The client highlighted the exceptional skills of our full-stack developers. The company has finally found a partner that is both technically and regulatory savvy, as well as a good communicator.
POS Application Development: Faster Transactions and Larger Restaurant Crowds
Our team equipped a restaurant chain with a custom POS application for fast transactions, 15% more patrons, and new NFC payments using Android, Discovery, HoReCa, and Java.
Client*
A restaurant chain in Europe with an intent to scale their hospitality business.
*We cannot provide any information about the client or specifics of the case study due to non-disclosure agreement (NDA) restrictions.
Challenge
We aimed to modernize POS systems for client’s authentic restaurants to boost competitiveness and customer experience.
Related objectives
Upgrade POS Systems
Enhance Service Quality
Maximize Restaurant Popularity
Solution & functionality
We proposed upgrading to Android POS with NFC mobile payments for faster transactions and error reduction.
mPOS terminals for NFC mobile payments solution
Timspark developed a mobile pay-at-the-table app integrated with the PAX A920 terminal, featuring NFC technology for instant transactions. NFC enables easy payment through card tapping or smartphone wallet apps, offering customers contactless checkouts right at their table. PAX 920 supports various payment methods, including QR code scanning, mobile wallets, Chip & PIN, and Swipe.
Safe payments
The cards are swiped at the terminal, which processes and transmits data via a secure protocol. Transaction details are stored in both the bank’s and restaurant owner’s databases for easy tracking. The Android POS application sends payment data to servers, notifies the cardholder of successful transactions, and prints receipts.
User-friendly interface and future-ready integration
Android frameworks and tools were utilized to create colorful, user-friendly layouts, distinguishing them from Linux’s monochrome interfaces. Custom API ensures seamless integration of new features and extensions, accommodating future plans for ordering and inventory tracking modes in the Android POS application.
Results and business value
We leveraged mobile technologies to speed up payments, boost table turnover, and optimize staff productivity in restaurants. This user-friendly innovation has not only improved daily operations but has drawn in a fresh wave of patrons.
Efficiency through tech integration
The mobile technology is integrated with PAX A920 terminals, resulting in lower risk of fraud, fewer chargebacks, and more creative tasks for employees.
Elevated customer experience
Transactions sped up fivefold, while attendance surged by 15% with user-friendly upgrades.
Business growth
Improved operational efficiency translated into increased revenue and paved the way for expansion opportunities in our client’s restaurant business.
Benefits for client
The new mobile way of doing things made the client’s day-to-day operations smoother, transactions quicker, and customers happier. Plus, they’ve seen more people dining in their restaurants, which set them up nicely for growth in the competitive restaurant business.
HRM Web Solution Streamlining Internal Processes for 1K+ Employees
Our team developed a corporate HRM web application with an ‘admin-first’ approach that accelerates all the key HR processes and administrative tasks, from recruiting and onboarding to tracking personal development and benefits.
Client*
An international software development company that delivers a large spectrum of IT services ranging from IT consulting to IT staff augmentation and building advanced software solutions.
*We cannot provide any information about the client or specifics of the case study due to non-disclosure agreement (NDA) restrictions.
Challenge
This web solution needed to incorporate a module system with specific modules for user and access control, process management, and data administration while remaining resilient and adaptable to both internal and external changes.
Related objectives
Enable data centralization within one system
Allow adding new features without significant refinements
Integrate dashboards with analytics
Allow assigning the employee accountable for a specific process/task
Integrate and optimize business processes
Reduce the company’s operating costs
Solution & functionality
Our software development team built an automated web application and introduced a highly flexible database to correspond to frequent updates in HR and business processes. All the added features improve the handling of staffing issues and routine administrative tasks.
Results and business value
Our specialists helped to enhance the organization’s operational flow by developing a secure modular web HR software solution.
Fully functioning app to distribute on a SaaS basis
Improved workflows
Reduced operational costs
Flexible system
Stable system performance and security
The new HRM system optimized processes and reduced costs for a large firm with 1,000+ employees. Our software team continued to enhance the cross-platform HRM app, making it available globally via SaaS.
IIoT Platform for a Manufacturing Company: 20-30% Boost in Productivity
The client turned to Timspark for IoT application development from scratch. Our team was supposed to build a smart web platform that would contribute to the whole production management ecosystem in one of the client’s factories, optimize its working processes, and improve productivity.
Client*
The client is a large manufacturing enterprise in the EU, producing machine equipment for numerous partners worldwide.
*We cannot provide any information about the client or specifics of the case study due to non-disclosure agreement (NDA) restrictions.
Challenge
Create an IoT monitoring platform that would manage all processes at the enterprise by gathering, analyzing, storing, and processing data.
Related objectives
Build a smart factory application
Implement ML algorithms
Increase the client’s production efficiency
Solution & functionality
The team built an IoT monitoring platform with several operational modules that help oversee processes and operations within the client’s enterprise.
Predictive maintenance module
Every piece of equipment is equipped with various sensors. They continuously monitor and transmit real-time data regarding the machinery’s temperature and vibration levels. The application sends notifications to operators on any unusual temperature rise, preventing automatic shutdowns. Afterwards, algorithms scrutinize the maintenance history and suggest an out-of-schedule maintenance check.
Environmental control module
Sensors identify diverse factors that influence the well-being and security of the factory workforce. Among them are humidity, temperature, and noise intensity. Additionally, the application supervises air quality and emission levels in industrial spaces. If these standards go over the limit, the system alerts operators and provides algorithms to address the issue.
Manufacturing effectiveness module
The platform gathers data from sensors for every production division and machine and analyzes their OEE (overall equipment effectiveness). Users can see what critical factors influence OEE levels, detect potential issues, and resolve them. What is crucial is that the application collects performance metrics over a specified timeframe and helps operators see how key indicators progress.
Quality assurance module
With the IIoT platform, users can monitor the quantity and quality of components produced during one shift or any specified period. Also, they can have access to comprehensive details about each item, like production line, the count of rejected pieces, statistics, and more. Leveraging this information, system operators can spot production trends and the reasons behind elevated scrap rates and implement suitable measures to enhance the quality performance metrics.
Results and business value
Timspark has leveraged IoT for manufacturing and delivered a web application that monitors all the production processes, thus enhancing efficiency and mitigating risks. Also, our team provided maintenance and support services for the IIot platform they built. The client is eager to introduce new features and scale IoT for enterprise by applying it to other facilities.
How Computer Vision in Agriculture Helps Track Bee Population and Health
Timspark used AI to make mobile computer vision software to track the beehive life. We also predict how the bee population will grow and how healthy it is overall.
Client
Timspark’s internal project. We were eager to independently grow expertise in Machine Learning and built an ML-powered app with prediction functionality for agriculture.
Challenge
Our team did it all for this project – from planning the product’s architecture to labeling the data and training the neural network. This hands-on approach to computer vision services helped us become experts in the field and led to a fully working product as the outcome. We tackled a set of machine learning challenges and industry-related standards of using computer vision in agriculture, too.
Solution & functionality
Our ready-made solution is a mobile app that uses computer vision in agriculture to count bees in the hive accurately. It also creates user-friendly charts and graphs, making it easy to monitor the hive’s growth and health.
Object detection for beehive population count and health tracking
We have harnessed object recognition technology, so now it is possible to scan and instantly figure out how many bees are in the hive. Also, the solution helps distinguish the regular bees from the queen bees.
A modern user-friendly mobile app
Our team built mobile computer vision software from the ground up with an easy-to-use interface. We also added a feature where a client can get automatic reports about the hive’s status using the information uploaded.
Results and business value
We’ve successfully crafted computer vision solutions for iOS, designed to assist beekeepers in caring for their beehives more effectively.
Benefits for client
Our app offers a major time-saving advantage. With traditional manual inspections taking up to an hour per beehive, our computer vision services help beekeepers inspect a hive in just 10 minutes or even less.
How to Use Computer Vision in Agriculture for Detecting Diseased Banana Leaves
Our team developed a computer vision software that checks banana seedling leaves for damage all on its own. We also use advanced analytics to help our client reduce crop loss probability.
Client*
Top banana seeding supplier in the world
*We cannot provide any information about the client or specifics of the case study due to non-disclosure agreement (NDA) restrictions.
Challenge
The client was concerned about the possibility of using computer vision in agriculture to detect plant disease and prevent crop loss automatically. On the tech side of things, our team faced a scarcity of data available to train AI-based computer vision solutions.
Solution & functionality
We came up with a solution to place cameras in the greenhouse, putting them up high and to the side. These cameras take periodic snapshots of banana seedlings. The client can adjust the frequency of these snapshots.
Deep learning for object detection and classification
Timspark made a computer vision software module that grabs pictures of the leaves spotted by the camera. These pictures later get sent to the deep learning classifier model, which has a closer look at images and tells if a banana leaf is healthy or damaged. It can even figure out what kind of damage it is.
Plant condition reports and analytics
Our computer vision software checks out the uploaded pictures and generates a PDF report with the results. It further gives recommendations on what to do next based on the analyzed data.
Results and business value
Timspark didn’t just create and tweak the classifier model; we did it thoroughly, making sure it fits the project’s special needs and industry standards. The client is satisfied with the outcome and still partners with us on more projects to facilitate computer vision in agriculture.
Benefits for client
Thanks to computer vision services, the customer has successfully put this technology to work and significantly cut down on banana seedling losses.
AI-based Web Solution: X2 Sales Rise for Custom Sports Clubs
The team developed an AI-based solution to automate the analysis of golf players’ positions and strokes, to boost sales for custom golf clubs manufacturing business.
Client*
The client is a major manufacturer of custom golf clubs.
*We cannot provide any information about the client or specifics of the case study due to non-disclosure agreement (NDA) restrictions.
Challenge
Develop an AI-based product for analyzing golf players’ positions and strokes in order to design individually fitting golf clubs. The client was already using computer analysis software for analyzing the players’ movements and consistency of strokes and wanted to fully automate the process.
Solution & functionality
The team created an AI-powered solution capable of recognizing the golf club in a player’s hand and correctly estimating the angles of his joints (the posture).
Detection of player’s positions and golf club
Our team developed a model that successfully identifies the position of a person’s body, including their arms and legs, as well as the position of the golf club, using computer vision technology.
Robust pose estimation
Our developers enhanced the model to gather additional information by measuring the angles of specified body joints through computer vision technology. The data are captured either via a mobile device camera or via a pre-installed kiosk with a camera.
Collection, analysis and processing of advanced metrics
Timspark’s specialists developed and fine-tuned the classifier model to meet the project’s unique requirements. The model analyzes received images, determines the average class among all attributes of captured objects, and subsequently identifies the target audience for the advertisement.
Results and business value
The product was developed as an MVP. All the intended functionality operates with the help of computer vision and artificial intelligence technologies.
Benefits for client
The client remained highly content with the quality and speed of the team’s work. By successfully implementing the technology into their sales process, the client doubled their sales.
Computer Vision Solution for Effective Advertising Placement
Our team developed an on-premises device based on AI technologies for detecting individuals and showcasing advertisements on DOOH displays in transportation or outdoor locations.
Client*
The client is a world-leading provider of comprehensive visual technology solutions.
*We cannot provide any information about the client or specifics of the case study due to non-disclosure agreement (NDA) restrictions.
Challenge
The fundamental idea was to create a device harnessing AI technologies for analyzing captured images, discerning the audience’s average attributes, and enabling the presentation of targeted advertising.
Related objectives
Deploy the computer vision model on edge devices with limited GPU and RAM
Train the AI computer vision model with labeled data
Solution & functionality
In collaboration with the client’s team, Timspark created a compact on-premises computer vision device that can capture and analyze visual data.
Machine learning model training for successful object recognition
The team developed and fine-tuned the classifier model to meet the project’s unique requirements. The model analyzes received images, determines the average class among all attributes of captured objects, and subsequently identifies the target audience for the advertisement.
Deployment on Jetson Nano and Jetson Xavier
To address challenges linked to the limited memory and slow data processing, the model was transformed into ONNX and TensorRT formats, ensuring its seamless deployment on edge devices such as Jetson Nano and Jetson Xavier.
Results and business value
Our specialists successfully developed a classifying model that detects and tracks individuals within the camera’s field of view. The model analyzes the captured visual data, accurately identifying selected class among all attributes, and displays targeted advertisements on nearby screens in accordance with the specified class request.
Benefits for client
The client successfully applies the computer vision software to show the advertisement effectively to the relevant audience. Based on the successful results, we are going to improve the model further in our ongoing collaboration.
Machine Learning in banking
Timspark leveraged the power of machine learning in banking to keep an eye on digital transactions and catch any abnormal behavior with a new extension for the existing client’s system.
Client*
We have partnered with a major bank that has branches all over the US, providing loans, deposits, and more banking products.
*We cannot provide any information about the client or specifics of the case study due to non-disclosure agreement (NDA) restrictions.
Challenge
The key American bank faced rising financial fraud threats, and traditional systems proved ineffective. We were picking the best ways to use machine learning in banking and finance against increasing fraudulent activities that endangered customer safety and the bank’s reputation.
Solution & functionality
We suggested adding an ML-powered extension to the banking system to scrutinize large data volumes and protect funds from malicious activities. It analyzes account holders’ transactions and raises alerts for any unusual, suspicious, or fraudulent behavior. With deep learning fintech algorithms, our team processed extensive data to spot irregularities signaling potential fraud risk.
Results and business value
Timspark’s top-notch ML extension spots fraud and takes action. Security’s solid — no breaches or financial crimes.
x2.4 speedier in processing
Our ML algorithms swiftly handle heaps of data, keeping up with the rapid transactions.
99.3% accuracy of fraud detection
Using these algorithms, we find tricky patterns that humans might miss. That means fewer mistakes and less unseen fraud.
Less mundane tasks
Our solution checks hundreds of thousands of payments per second, making the transaction process as painless as possible.
The algorithms catch tiny changes fast, checking tons of payments per second. The bank gets tighter security, faster transactions, and less chance of missed fraud. It means smoother banking and peace of mind for the end customers.
Telehealth solution for iOS and Android
Timspark addressed the client's need in telehealth app development and created native iOS and Android applications, integrating them in the SaaS healthcare environment.
Client*
Our client is a telehealth software vendor specializing in platform-driven digital health solutions and white-label applications.
Challenge
The main goal was to create a telehealth solution for iOS and Android platforms that would work seamlessly with the current telehealth web platform in the SaaS healthcare software system.
Related objectives:
incorporate video conferencing functionality;
guarantee HIPAA adherence;
achieve smooth integration.
Solution & functionality
The team crafted a digital healthcare solution for remote medical care available on both iOS and Android. While working on telemedicine app development, we considered every facet of the healthcare process, from appointment scheduling to reimbursement processing. This resulted in the creation of two modules: one for physicians and one for patients.
Results and business value
The team crafted native applications for iOS and Android for remote healthcare, seamlessly merging them into the client's healthcare software setup. We provide ongoing support and implementation of new functionality for the released product.
HIPAA compliance and secure PHI
Reduced costs for healthcare delivery
Expected 5-7% boost in economic results
Health Management App: Cross-platform AI-driven solution
The team built a user-friendly asthma care app for iOS and Android platforms from the ground up, seamlessly integrating AI and ML algorithms.
Client*
A European company focusing on developing digital products.
*We cannot provide any information about the client or specifics of the case study due to non-disclosure agreement (NDA) restrictions.
Challenge
The main goal was to develop a cost-effective care solution harnessing AI and ML algorithms that would assist both medical practitioners and individuals with asthma in treatment goals.
Related objectives
develop the app's functionality and design;
integrate AI and ML algorithms;
implement a set of features (calendar, reminders, statistics).
Solution & functionality
Our team developed an innovative asthma management app that harnesses the power of AI and ML algorithms and helps users monitor their symptoms, inhaler usage, and environmental triggers and have better control over their health.
Results and business value
Our team launched the MVP in 2 months, developing an innovative, user-friendly mobile solution for asthma management.
The application tracks the patient's condition, analyzes the information about the inhalations the patient takes, and provides personalized guidelines, alerts, and reminders based on the information provided.
Healthcare Data Management Software
We've developed a healthcare data management software that makes it a breeze to gather and manage patient data.
Client*
A European company supplying healthcare data management software with operations in multiple centers throughout the EU.
*We cannot provide any information about the client or specifics of the case study due to non-disclosure agreement (NDA) restrictions.
Challenge
The client sought to enhance healthcare provider data management processes, demanding seamless integration, easy patient record access, and strict data protection compliance.
Related objectives:
evaluate the current data flow design;
overhaul the data flow completely;
automate routine tasks;
design a secure, high-functionality solution.
Solution & functionality
We crafted an architecture and data flow for the healthcare provider data management, empowering the clients' staff to gather, analyze, and use patient data for tasks like assessing treatment outcomes and sharing essential information with insurance companies.
Results and business value
We've built a healthcare data management software that empowers workers to efficiently collect, store, and manage patient data, ensuring robust security measures to prevent leaks. Our software engineers have automated mundane processes and optimized healthcare provider data management for maximum efficiency.
MVP launched in 4 months
This application keeps over 1.5M active and 8M passive users secure on a daily basis.
40% of dull tasks automated
The client highly praised our development team of Android, iOS, and QA engineers for their technical expertise and communication.
Mobile Data Security Software for a Telecom Provider
As a part of a global team, our talented engineers built iOS and Android mobile security apps for a prominent US telecom giant.
Client*
A worldwide cybersecurity software leader, delivering cloud endpoint security for major enterprises while safeguarding data and ensuring regulatory compliance.
*We cannot provide any information about the client or specifics of the case study due to non-disclosure agreement (NDA) restrictions.
Challenge
Our client teamed up with a US telecom giant to build high-quality mobile data security software. Timspark led the international development team, enhancing an existing app with new features, a fresh design, data analytics, and an in-app subscription system.
Solution & functionality
We played a key role in developing iOS and Android mobile security apps for a major US telecom and mobile services provider.
Must-have mobile security app kit
The app assesses device vulnerabilities, monitors network threats, and offers expert security recommendations. It proactively defends against hackers, phishing, and phone number-related vulnerabilities.
Essential user roles
The mobile security application accommodates four distinct user roles, each offering varying features and levels of data protection.
Results and business value
We successfully developed a feature-rich mobile data security software for both iOS and Android, serving users in the US.
Benefits for client
The client reaps the rewards of robust data security for millions of users, a skilled development team, ongoing support, and the potential for cost-effective solutions, all geared toward delivering customer satisfaction and staying agile in dynamic cybersecurity and telecom sectors.
Optimizing KYC Framework for iOS and Android
Our team upgraded identity mobile apps for iOS and Android and optimized their key verification and access management functions.
Client*
Our customer is a European software-as-a-service (SaaS) organization offering solutions for establishing and executing Know Your Customer (KYC), Know Your Business (KYB), and Anti-Money Laundering (AML) procedures in external services.
*We cannot provide any information about the client or specifics of the case study due to non-disclosure agreement (NDA) restrictions.
Challenge
The main objective is to optimize the KYC framework for iOS and Android. The application had a slow validation process, and the web widget had restricted functionality. Therefore, it was not fully optimized for iOS and Android platforms. Our team was assigned to upgrade the KYC library and enhance the critical authentication capabilities.
Solution & functionality
Our team collaborated closely with the customer to guarantee a smooth integration of SDKs into the new multi-platform application and native applications. We successfully improved the Nexus ID Check system, reorganized the library structure and framework for Android and iOS, and included a new library.
Results and business value
The resulting cross-platform app now has a wide array of features aimed at enhancing KYC/B and AML functionalities:
- Innovative face biometrics capture
- Easy data upload for the users
- Enhanced data collection on the users' geolocation
- Enhanced accuracy and verification process
Mobile app for data security
The team developed a document and data management mobile app on iOS and Android platforms for a large blockchain technology company.
Client*
A leading blockchain technology company that has offered innovative solutions for businesses of all sizes since 2017. While they were managing the back-end development, CoreLedger assigned front-end development to our team that had the necessary expertise.
*We cannot provide any information about the client or specifics of the case study due to non-disclosure agreement (NDA) restrictions.
Challenge
The main objective is to launch a tool for reliable storage and verification of documents being stored within a blockchain system.
Solution & functionality
Our professionals enhanced the clients in-house team from the front-end development side. Together we launched an efficient solution on iOS and Android platforms for secure document management.
Results and business value
The collaboration of clients and our teams resulted in a convenient mobile app for managing documents and data through blockchain technology. The final product offers swift, user-friendly remote document sharing and effective data validation.
Benefits for client
The client side of the application developed by our team received exceptional feedback from both end users and the client, resulting in complete customer satisfaction. The application is available on Google Play and App Store. Users can get Premium access with all functionality with usual payment methods and cryptocurrency.
We work closely with the client collaborating on various other projects. Furthermore, we are actively enhancing the mobile applications functionality and updating the solution architecture to meet evolving requirements.
Migrating a non-scalable corporate system to a cloud-based solution
Our team launched a cloud migration service that enabled the company to streamline data analytics and automation within its corporate platform.
Client*
Large e-commerce platform specializing in clothing, equipment, and accessories.
*We cannot provide any information about the client or specifics of the case study due to non-disclosure agreement (NDA) restrictions.
Challenge
The major objective for the team was to migrate the customer's corporate system to a cloud-based Power BI solution, thus enhancing its scalability and automation.
Solution & functionality
The team moved the on-site platform to the cloud, constructed data repositories, and refined analytics dashboards.
Results and business value
We have developed a reliable automated system with maximum code cleanliness and highly robust clusters for multiple data operations. The solution as a whole enables more resilience for the company and more effective data-driven decisions.
Real-time data synchronization
Information on products, their specifications and availability from the e-commerce platform and the internal system is being aligned and updated on a real-time basis.
Visualization via dynamic dashboards
The customer can analyze events inside the customers journey, from their initial website visit to the purchase (with data from Google Analytics and Salesforce), and prepare more customized campaigns based on their behavior.
Improved delivery process
The delivery process became more streamlined at all stages, on both the retailers and the customers sides.
Benefits for client
The team got positive feedback from both the customer and the end-user on the exceptional standard of development and efficiency of the app, as well as the effective communication throughout the project.
DevOps solution for banking software lifecycle
Our team built a DevOps toolkit for transparent development processes in the banking domain.
Client*
Bank with various departments and an extensive range of 80+ digital offerings (exclusive software, CRM platforms, ERP systems, web gateways, and mobile applications).
*We cannot provide any information about the client or specifics of the case study due to non-disclosure agreement (NDA) restrictions.
Challenge
Due to the lack of a coherent software development strategy, the customer could not leverage the advantages of DevOps within the banking domain. Therefore, they encountered challenges such as fragmented codebases and inconsistent knowledge transfer, absence of automated testing, and extended time-to-market for their solutions.
Solution & functionality
Our team considered the functional requirements provided by the customer, with cost-effectiveness and reliability in mind, to build a fully functional DevOps environment. The customer is now able to manage the application lifecycle, communications, continuous integration, testing, deployment, and monitoring with more transparency and flexibility.
Results and business value
Our experts integrated DevOps strategies and helped to improve the customer's development processes on different levels.
Improved communication
Efficient management
Faster time-to-market
10 times shorter mean time to recovery
99.7% availability
Effectiveness was considerably enhanced: the solution decreased the risk of flaws, enabled a generation of logs, revert changes function, faster product delivery, and more effective planning, testing, and monitoring.
Benefits for client
Communication between stakeholders and IT departments was improved, and management of digital solutions became efficient and predictable. The customer reached a faster time-to-market for their products.
The solution boosted the customer's metrics for critical systems: availability increased from 96% to 99.7%, and the average recovery time was reduced from 5 hours to 30 minutes.
Mobile app for e-payments: case study
Our team developed iOS and Android applications from the ground up, with instant payment functionalities (P2P, C2B, B2B) and banking account management.
Client*
Our client is a large IT company providing software development and IT consulting services for businesses and organizations, selected as a general contractor for a government project. Therefore the government financial regulator acted as the end customer.
*We cannot provide any information about the client or specifics of the case study due to non-disclosure agreement (NDA) restrictions.
Challenge
The major objective for the team was to create a transparent and easy-to-use digital system for instant electronic payments with modules for personal data security, fraud protection, and others.
Solution & functionality
In order to protect con?dential data, we integrated a multi-factor security system using data encryption, TLS 1.2, SSL Pinning, and checking for rooted devices. The processing itself is performed by a third party.
Results and business value
The team implemented a user-friendly e-payment application ecosystem with integrated modules and launched iOS and Android apps within the set deadline. The final product was successfully used by citizens of the whole country and tourists.
Features:
System with top-level security;
High-performing iOS and Android apps;
User-friendly interface;
Feature-rich functionality;
Customer satisfaction.
The team got positive feedback from both the customer and the end-user on the exceptional standard of development and efficiency of the app, as well as the effective communication throughout the project.
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Interviews
Sergei Orlov, Founder, Timspark
With 20+ years of experience in software development and executive roles, Sergei Orlov honed his skills in projects, teams, and department management, overseeing up to 100+ developers at the same time. His expertise extends to team building, strategic consulting, and business planning & strategy development. As a Co-founder, Sergei is committed to driving the growth and success of Timspark and is constantly exploring new ways to innovate and expand the company's offerings.
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