Triple Innovations
About Triple Innovations
Triple Innovations is a software development agency for Enterprise companies which specialize in business process automation and custom solution development. We are experts in Salesforce and Microsoft Azure cloud platforms.
Our knowhow was built on projects in Telecom industry (Communication Service Provider), pharma, mobility, gaming where we delivered turn-key projects and provided professional services. We have delivered over 300 projects which helped our clients reach their goals.
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WHAT WE DO
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Salesforce Implementation - Our Salesforce consultants and developers will automate your processes customizing solutions to fit your business needs. We make ...Read more
Triple Innovations is a software development agency for Enterprise companies which specialize in business process automation and custom solution development. We are experts in Salesforce and Microsoft Azure cloud platforms.
Our knowhow was built on projects in Telecom industry (Communication Service Provider), pharma, mobility, gaming where we delivered turn-key projects and provided professional services. We have delivered over 300 projects which helped our clients reach their goals.
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WHAT WE DO
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Salesforce Implementation - Our Salesforce consultants and developers will automate your processes customizing solutions to fit your business needs. We make sure Salesforce is connected with the rest of your business, including applications and business processes.
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Tailored Software Development - Our team forged knowhow with multiple tailored products and solutions (Enterprise solutions to SaaS) covering form Azure infrastructure, front-end, back-end development as well as integrations. We cover full lifecycle from product management, product specification and design to implementation and support.
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WAY WE WORK
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Turn-key projects - Delivery of complete solution from beginning to end of project.
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Extended team - Additional members to your existing team.
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Dedicated team - Team responsible for solution or part of your solution including development and support.
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Technologies we use: Salesforce (Service & Sales Cloud consulting and administration, Apex coding, Aura components, LWC, Visualforce), Web (HTML, CSS, JS, React.js), Integration (SOAP, REST API), .NET (MVC.NET, .NET Core, Azure development), Database (Stored procedures, optimization, Oracle, MS SQL, PostgreSQL)
Whether you need complete solution from beginning to end of project or team responsible for specific solution or just looking for additional members to your existing team, we will help you turn the most complex processes into simple ones. Let's get in touch!
Key Insights
Services & Focus
Industry Focus
Client Focus
Portfolio
Offer Calculator - CPQ software
Offer Calculator is a SaaS (Software as a Service) solution for producing quick and accurate offers for configurable product definition, primarily intended for telecommunications (CSP - Communication Service Provider) companies.
Solution covers B2C and B2B including small and large enterprise companies opportunities and it makes the sales process faster, more efficient and successful.
Benefits:
It is intended to be used by product team members, sales reps and managers, without need for developers.
Offer process contains three easy steps: creating offers, reviewing offers and approving offers.
Integration with existing business tools used across all departments in company (e.g. ERP and CRM systems).
As Offer Calculator is a configurable SaaS product, the only expenses are software licences, without need for additional costs such as complex implementations and IT expert help.
Solution enables increased sales efficiency and sales cycle speed because Offer Calculator updates all product changes, configurations and prices in real time and simplifies administrative tasks so that the sales representative can focus more on interacting with customers.
All the necessary sales pipeline information in one central place. This way, the pricing data is streamlined so companies can save time and make more sales.
It increases cooperation between the various departments involved in the offer process, product teams, sales representatives and managers.
Quick production of accurate and highly configured offers for customers, whether it is updating the existing offers or creating new ones.
It can detect cross-sell and upsell opportunities that some sales representatives might not recognize.
Digitalization project
Our Client (HSM) is an expert in integration and implementation of software solutions.
Sales cloud and service cloud analysis and implementation
Goal was to implement Salesforce CRM in mid-size company and define business transformation from media hardware reseller to software licence and solution service company.
During the project we had integrations with ERP, PBX, MailChimp, Webshop.
Pure Win - Promotion Catalogue
Pure Win is an omnichannel promotion and product catalogue solution, capable of handling Communication Service Providers (Telecom) product complexity.
Pure Win users were able to reduce time to market from few weeks to few hours, spend internal time much better instead of endless promotion and product meetings, and have a clear picture of all products and catalogue capabilities in the company portfolio across all the channels (web, CRM, shop, self-care).
What users found most helpful is being able to create new products without the need for someone with in-depth know-how of their product catalogue or product processes (IT expert, business analyst etc.).
"This application is really a Pure Win." - Director of marketing, A1 Slovenia
TIGAR - Data Protection Solution
TIGAR is enterprise Data Protection and Data Governance (e.g. GDPR) solution including Consent Database and Data Governance modules. Solution is best suited for companies with need of a single point of truth (master) GDPR database with multiple channels for collecting consents (web, call centre, direct sales etc.).
The advantage of using TIGAR as your GDPR solution is that you’ll have one database where all your data protection business rules, consent database and subject info reside and from which these rules could be configured.
Consent Database - The module is used for configuring consents defined by regulators you wish to be collecting and storing consents for each subject (business or private). The module contains the most relevant consents that the subject has agreed upon as well as the subject’s history of consent collecting.
Data Governance - Define processes and personal data used across systems in your IT landscape. Enforce rules upon subject data like the right to be forgotten, right to access, etc. The module connects all your systems to subject data per system.
Features:
Management Application
Omnichannel Solution
One view of the subject
Central Database
Consent collecting application (optional)
Provisioning of governance rules (optional)
Convergence CRM and BSS
Our Client (A1) is a leading Communication Service Provider. Triple Innovations team sharpened its skills creating solutions for the Telecom Industry — one of the most demanding regarding business, process and technological complexity:
Convergence CRM Implementation - Communication Service Provider CRM implementation and support including product catalogue, order management, agent facing front end. System handles 80% of BSS business logic for Telco Convergence offering.
Custom CPQ (Offer Calculator) - Offer calculator software used for defining complex products and offering these to customers. Software is used by all sales agents, product teams and management as a central solution for product defining, customer offering and reporting in real time.
GDPR - Enterprise company Data Protection and Data Governance solution ready as a SaaS solution for any business industry. System is simple to integrate with any customer facing solution (like CRM, web, Web shop, SMS) and set up by DPO (Data Protection Officer) through administration console.
Coupon Management System - Implementation of Coupon Management System solution used for keeping all coupon data and marketing processes related to coupon codes in one place.
Promotion & Product Catalogue Solution - Promotion and product catalogue solutions that will reduce your time to market from weeks to hours and enable your marketing team to execute quickly with no need for IT services.
DevOps & Process Optimization - DevOps, automation, CI/CD consulting and implementation projects which made partner IT teams more agile and deliver faster.
Software implementation
Our Client (Teva Pharmaceuticals) is a global leader in the pharmaceutical industries. Through the years we established close cooperation that includes these projects:
Call Center Implementation - Responsible for global implementation of call center software for the client within multiple countries and regions.
Tendering Solution - End to end tendering process that unifies tendering, sales and logistics in one tool (Salesforce CRM). Done as generic solution for big pharma, configurable for different industries and markets requiring complex tendering process.
Order Management Solution - Design and implementation of Order Management solution for multiple countries inside of Teva Pharmaceutical group. Included implementation and configuration of logic built inside of Salesforce, as well as multiple interfaces and integrations with external systems.
DevOps & Process Optimization - DevOps, automation, CI/CD consulting and implementation projects which made partner IT teams more agile and deliver faster.
Migration to Lightning Experience - Migration of functionality and users to Salesforce Lightning Experience on Teva Pharmaceutical international level. Including, also, conversion of all obsolete SF artefacts to Lightning Experience counterparts, training of users and planning of roll-out strategy. Project spanned across more than 40 separate Salesforce ORGs.
Long term external partnership
Our Client (IBM) is a leading cloud platform and cognitive solutions company that needed an extended team due to growth of their business in Greece. As the external partner we helped them turn their innovative ideas into successful solution:
Development, support and administration of the gaming solution - Salesforce Application called 'ERMIS' developed on the Salesforce Lightning platform with focus on tools like Screen Flows, Process Builder, Apex (Batch Apex, Scheduled Apex) and Lightning Web Components.
Fleet Management SaaS Project
Our Client (Mobility One/Make IT Easy) is a technology provider of mobility, fleet, and asset management specialised software solutions for different type of clients.
Project:
Implementation of Car fleet management SaaS solution built upon Microsoft Azure -System was developed to support B2B car fleet management for any park size (vehicles, contracts, accounts) and was integrated with external EU car database (prices and taxes) with localization for different markets/languages (Croatian, English,…). We were responsible for architecture, infrastructure, pipeline, and development of the project.
Commando - Coupon Management System
Implementation of Coupon Management System solution used for keeping all coupon data and marketing processes related to coupon codes in one place.
System consists of strong API integration which allows coupon lifecycle management for all coupon offering channels (web shop, CRM, self-care, e-mail, etc).
We were responsible for complete implementation and delivery of the solution (turn-key principle).
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