UXeria
About UXeria
We believe that proper customer centricity approach and business focus create great products and overcome expected revenues.
Top Product Design and UX boutique providing services in the areas of Design Research, UX Research, UX Design, Art Creation. We facilitate the creative and product development processes, providing holistic approach on customers, market and business focus (using various design thinking and design sprint techniques, evolving with our own methods). We design products that overcome needs.
We have been providing design services for nearly 10 years, working with major Polish and European:
- banks and fintechs (PKO BP, Santander, Millenium...Read more
We believe that proper customer centricity approach and business focus create great products and overcome expected revenues.
Top Product Design and UX boutique providing services in the areas of Design Research, UX Research, UX Design, Art Creation. We facilitate the creative and product development processes, providing holistic approach on customers, market and business focus (using various design thinking and design sprint techniques, evolving with our own methods). We design products that overcome needs.
We have been providing design services for nearly 10 years, working with major Polish and European:
- banks and fintechs (PKO BP, Santander, Millenium, Aion Bank and many more),
- ecommerce (Intersport on 5 European markets, Eurocash, Allegro, Orbico, CCC and many more),
- corporates (The Coca Cola Company, MasterCard, Procter&Gamble and many more),
- startups (Booksy, Pizza Portal and many more),
- internal b2b solutions (DHL, DPD, BIG Info Monitor and many more),
- medical and medtechs (Lux Med, CEZ - polish governmental health technology unit, Medicover, and many more)
We are official and strategic partner of The Heart Venture Builder – creating successful startups with corporates. We are also often mentoring the startup acceleration programs, such as Google LaunchPad, HugeThing and many more.
In our work we focus on providing the best risk assessment on the digital transformation and market disruption processes – increasing the return of investment for the created products and minimising the risk of potential failure.
We are also active on the educational stage increasing the market knowledge of processes and products provided in the customer centricity approach.
We have helped out clients increase revenue tremendously – each our project is a success story, where the business revenue has largely overcome the expectations.
Key Insights
Services & Focus
Industry Focus
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Portfolio
Building a new user interface for doctors
LUX MED is one of the largest and fastest growing networks of private medical facilities in Poland.
Due to the dynamic development of the company and the number of patient visits, the client reported a need to redesign the interface for patient services used by doctors in the offices.
The goal was to increase not only the ergonomics of the interface itself, but above all to shorten the time of service, reducing the need to manually enter much of the patient’s medical data in favour of the actual examination and conversation with the patient.
We wanted to restore the role of the doctor and allow them to devote most of their time to the patient, rather than to technological and service processes.
Results of cooperation:
3x reduced interface interaction time,
Nearly 100% positive feedback from physicians.
How we increased process conversion by over 70%
DHL was faced with the challenge of optimising the parcel shipment process for customers with no contract. The main objective was to optimise the process and become more sales-oriented.
An additional challenge was to properly manage the product offering for the parcel (also within value-added services),and to make it understandable for the customer.
The project needed a partner who would assess it objectively and optimise it for the customer experience. A partner who would remodel the business line and develop it together with the client.
Results of cooperation:
70% sales conversion on the website,
Significant increase in the share of sales for the business line,
Unification and better management of the product offer,
High business efficiency for the company's new products and services.
Designing an effective vehicle sales platform
BMW Auto Fus together with BNP Paribas and The Heart faced the challenge of creating a new long-term car rental platform.
The distinguishing business feature of the product is the high attractiveness of the offer; resulting from preferential conditions for employees of selected corporations.
The role of UXeria was to work out the product and functional concept of the online platform and its further design and development.
Results of cooperation:
8% sales conversion on the website
20 declared brands (instead of the expected four) even before the launch of the platform
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